The desk that is always staffed

Reception teams carry the first impression of the whole organisation, and they carry it through peaks, shift changes and after-hours arrivals. An AI receptionist takes the routine so that people can take the moments that need a person.

What it does

• Welcomes and identifies the visitor by invitation, badge, booking reference or the host's name.
• Completes check-in step by step and issues the badge.
• Tells the host, and reads the host's reply back to the guest.
• Shows the way on the screen or on the visitor's phone.
• Helps employees beyond the lobby: pre-registering guests, booking a space, extending a visit, reporting an issue.

Designed for trust

• Grounded answers: it speaks only from knowledge your organisation has approved. Where there is no answer, it offers a person and does not guess.
• Confirmed actions: nothing is done without the user's confirmation, under that user's own permissions, and everything is logged.
• Arabic first: right-to-left on every surface and a Gulf Arabic voice.
• Your AI, your rules: choose the model, keep data in region, and change either without rebuilding.
• Never a dead end: if the AI is unavailable, standard check-in carries on.

Where it lives

On lobby kiosks, hologram displays, WhatsApp, mobile and web, with the face, voice and dress your brand chooses.

The product behind it

Lobbi, available with BonVoy VMS or on its own. Kiosk hardware from Advantech.