Strong process orientation and the ability to interface with cross-functional and geographically dispersed teams.
Write and maintain documentation of client's calls and requirements
Able to thrive in fast-paced, high energy and fun work environment that is agile (i.e. Scrum) and deliver value incrementally and frequently.
Proven ability to take a leadership role in projects that span multiple teams, ability to deliver on time working in a fast-paced agile environment.
Articulate technology solutions to both technical and business audiences during a conference call, presentations and UAT release.
Quickly learn complex new ideas, technology and customer's requested features.
Maintain close working relationships with Customers and in-house developers; champion application delivery, and provide technical consulting support
Conduct application demonstrations (face to face / Teams / Zoom) to clients.
Gather Client's Application requirements, and coordinate with development, design and front end team to the scope and estimate effort required.
Technical Account Management: communicate on a regular basis with assigned customer accounts to identify any potential new opportunities for product sales and/or services.
Perform quarterly review of processes and contribute to their continuous improvement.
Estimate and Budget for projects by working closely with different business development teams and actively participate in pre-sales project presentations and discussions with the clients.
Graduate / Postgraduate